COMPANY ETHOS & VALUES

Our Mission (why we exist, what our purpose is)

FirstMed is setting an example for how international-standard outpatient healthcare should operate in Hungary and the wider Central European region. With a mission to serve the expatriate and local communities efficiently, effectively, and compassionately, we practice evidence-based medicine in both outpatient and urgent care practices – bringing the highest possible value to our patients.

Our Vision (what we aspire to become)

At FirstMed, we constantly learn, adapt, and grow ambitiously in pursuit of becoming the obvious first choice to anyone in need of, or wanting to work in, high-quality outpatient healthcare. Our aim is to be clearly recognized as the best provider in the Central European region and to redefine the international-standard as it is applied to our communities.

Our Values (who we are; what we stand for)

We focus on quality in all that we do. By establishing a baseline of trust in reliability and consistency, our hardworking and dedicated staff always strives to exceed patient satisfaction. We operate in the highest degree of ethics and foster a compassionate culture, empathetic to the needs of our stakeholders.

FirstMed’s most valuable resource is our people. Our environment is shaped by continuous improvement from listening and highly valuing the opinions of our patients and employees. Professional growth and outstanding teamwork is what makes our care so exceptional. 

Our People

FirstMed and its employees truly embody a culture that lives and breathes our Mission, Vision and Values. The Company empowers its employees to:

  • Achieve the highest degree of professionalism in providing medical services in accordance with the standards of Hungarian and international medical communities
  • Provide responsive and effective communication to patients
  • Exceed patient expectations and maintain a commitment to quality at all levels
  • Take on new challenges and constantly innovate approaches for problem solving
  • Never settle in putting the patient satisfaction as a top priority
  • Promote excellent teamwork in a harmonious and respectful relationship to achieve the Company objectives.

Statement of equal opportunities

FirstMed is an equal opportunities employer. The company provides equal employment opportunities without regard to race, color, sex, age, disability, religion, national origin, marital status, sexual orientation or any other characteristics protected by law. This policy applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits and all other conditions of employment.