An International English-speaking Clinic

As a first time Mum, I did not know what to expect and FirstMed was able to guide me though the medical pre-natal issues and also the softer non-medical issues such as hospital tours, my new lifestyle requirements, emotional support and useful books and videos to help prepare both me and my husband for the birth.

I chose FirstMed from a selection of clinics advertised on the web. I liked the way the staff members were listed with photos on the website, and was encouraged by the testimonials. From the initial phone call (where I was persuaded to attend on the same day), the whole experience was amazing, and all of the team that I met at the clinic were incredibly friendly, helpful, efficient, informative and reassuring. Thank you.

I just want to say “Thank you” for the excellent service and care I have received through FirstMed. Your receptionists are always pleasant and willing to serve. The nurses and doctors have been professional and helpful. I feel I have received excellent health care while living in Hungary.

I want to say that the organization worked with the efficiency of a Swiss watch. I came in for my Visa physical and I was nervous. The doctor was great!! She made me feel relaxed and comfortable. All of the tests and technicians were quick and efficient. I was in and out without wasting time, going from one person to the next. I greatly appreciated this service and will definitely tell my friends.

I would like to commend your entire staff for their excellent care during my visits for treatment the past two weeks. I must say I expected good care, but to receive not only excellent treatment but to receive it with such compassion and personal attention was above expectation. This was afforded to me not only by doctors, but by nurses and all staff. I was so blessed by their helpful attitude and competent care for my comfort. Even your office employees were so pleasant and helpful in dealing with appointments and billing. Please pass on to them my warmest thanks. I know this kind of care only happens where there is excellent and caring management. You have done a great job of training and motivating you people. Many thanks

Mais bien sûr, vous pouvez faire figurer mon opinion avec mon nom, pas de problème.Mes compliments sont bien sincères, et encore une fois merci pour le chaleureux accueil que toute l’équipe m’a réservé.

I want to thank you and your staff for your kindness and assistance during my visit. Your service was first rate and very caring. Also, the speed in which you and your staff worked was amazing.

I want to thank every doctor, nurse and receptionist for treating me kindly and going out of their way to make the four visits pleasant. I was in terrible pain and really appreciate the outstanding service in a foreign country. I HIGHLY recommend everyone there.

My experience with you was perfect. I had already been to a few other doctors and clinics, both private and public, and had been very unhappy and frustrated with the level of care they provided and how I had been treated as a non-Hungarian speaker. But from the moment I stepped into FirstMed, I felt well taken care of. Your staff – the receptionists, nurses, doctors, everyone! – were kind, attentive, professional and knowledgeable. Honestly, I’m never going anywhere else again.

Unfortunately, we are leaving Budapest at the end of this month (July) as I am retiring back to the UK after four and a half very happy years in Budapest. One reason that we enjoyed ourselves so much here was that we knew we would receive first class medical treatment if we needed it. We have both been very happy with the treatment received from FirstMed and, as you know, a number of Britannica families use your services, including staff. I have recommended you to Mr. Richard Vaughan, the new Principal! Once again, many thanks for all your help and assistance over the past four years.

Recently while in Budapest my wife developed an abscess. The evening of the 28th of December I called FirstMed and made an appointment for my wife at 9 am the following morning. The quality of service at the front counter and the quality of the care by the nurse and doctors was absolutely amazing. Within a few hours a surgeon was on site and my wife’s condition was being addressed. The following two mornings we returned as arranged to have the wound checked and the dressings changed. Again, the care and consideration of the doctor and staff were exceptional. Please express our sincere appreciation to those on duty on the 29th, 30th and 31st of December. We operate a couple of tourist apartments in Budapest and it will our pleasure to recommend to all of our guests FirstMed if they should have the need for medical care.

Dr. Detra] I was the 21-year-old Hong Kong young man who had visit First Med for a small surgery on my leg due to the pus. I have kept visiting clinic for cleaning the wound in Poland and Czech after travelling to there. Now I am back to Hong Kong and I would like to Thank You again for the surgery and curing my wound. This journey was very impressive to me since I had the chance to experience the good medical service in Budapest. My wound is in good progress and I will keep visiting doctor in Hong Kong 🙂 I wish there is a chance we can meet again in the future, in Budapest or Hong Kong or somewhere else ! Thank you!

have been to your click twice, met with two doctors, they are wonderful. One is the Orthopedist, and the other one is the Eye Dr. Peter Gyöngyösi. They both are very professional and friendly, make you feel very comfortable and welcomed. The receptionists are also very friendly

[Regarding a visit with Dr. Toth] The whole process was very professional. I appreciated the quality of health care & a diagnosis that made it easy to manage with my situation. Certainly will be delighted to recommend others in because of the professional approach.

We (my kids and I) love pediatric doctors in the FirstMed!!! Very professional and caring! My other love is Angela Bencsik! She helped me throughout my pregnancy with her great physiotherapy guidance, and is the reason for my fast recovery after C-section!

I am really happy with the service you are providing, makes me want to be sick every day! 🙂 Now really, I was sick in Germany while on a business trip, I went to a private clinic there and had to wait 2.5 hours! (in a room full of sick people) just to get the doctor for 5 minutes and he gave me pills that I can buy myself, which of course did not help. As soon as I got back to BUD I made an appointment in FirstMed and the Doctor [Gyulai] was very helpful, giving me antibiotics that I needed. Now I feel much better! Thank you FirstMed!!!

Very positive experience, from the receptionist, to the nurse, the lab assistants, the physician. Everybody is very professional and at the same time prioritize the customer experience. There was even somebody who spoke Spanish and could translate if needed. And the best thing is that you don’t have to go somewhere else for tests. Everything is there.

This was my first experience visiting a medical center while on vacation outside the U.S. I was a little nervous because my condition was fairly serious. The doctor and nurse were very knowledgeable and made me comfortable throughout my visit. I left feeling reassured and with the answers I needed. I would definitely recommend this facility to anyone visiting Budapest and appreciate the care I received from Dr. Agnes Hegedus.

I have visited FirstMed several times and I have always found it to be helpful. I go to a private doctor because my experience with Hungarian doctors who do not work in the private sector is that they do not listen to patient needs. I will return should my health situation require another visit. Thank you for providing a quality service.

FirstMed was there when I needed them; I called at 8:30pm and was easily able to schedule an appointment for 9am the next day. Everyone in the office was so nice, and I was out the door with a prescription within a half hour. It was also very easy to get to their office from the metro. I can’t recommend them enough!

I had reason to visit FirstMed for the first time recently. Like most people I am not so keen on having a medical check up. But from the minute I made the initial call the whole process was plain sailing. I got a text reminder of my appointment. A simple check in on the day itself. A sympathetic and professional consultation. And most importantly a solution. The place is spotless and the staff very friendly. Of course I hope not to see them again for some time. But If I do, I will visit FirstMed with confidence.

I have used the facilities three times up to date, and I was satisfied with the care provided. Lab results took a day to receive, appointments were within a few days from the request, nurses and doctors were nice and professional and went the extra mile to ensure I was thoroughly examined. No lines, no waiting, polite staff.

Quick response to my email. Very helpful getting me an appointment. And good treatment, which was described to me in detail.

I’ve been with FirstMed for almost one year & they have been consistently great. Receptionists are friendly with perfect English, I’ve rarely had to wait long for my appointment & only once or twice have they run late. The doctors are thorough & ensure your comfort. I recommend this practice.

Always the kindest attention in the most comfortable environment. They treat you with respect, patience and understanding. Always a pleasure to count on this team in moments of need.

I called FirstMed reception for the very first time in my life in a sort of panic. It was on a Saturday. I have received an appointment and was seen within 2 hours from this phone call. Arriving to the clinic in a very nervous state l have received kind, patient, helpful and absolutely professional, informative service from all of the staff l have met there. From reception through assistance to Dr Panczel all of the professionals working there were honestly exceeding my expectations and previous experience in other similar places. I have been to many private medical health institutions or providers. Never had an overall pleasant experience and l truly recommend FirstMed Hattyuhaz to anyone.

We are very grateful for the the care and professionalism demonstrated by everyone we encountered at First Med. We had a small but potentially quite serious health emergency that felt very big. From the moment we called First Med to inquire about an emergency lab test and learned that they could see us immediately, we knew we were in excellent hands. Thank you very much.